Last updated: November 2026. Transparent and clear rental policies.
All drivers must be at least 21 years old and possess a valid, full driver's license held for a minimum of 12 months. An official photo ID and an accepted payment method in the driver's name must be presented at vehicle pickup.
Reservations may be cancelled free of charge up to 24 hours prior to the scheduled pickup time. Cancellations can be completed directly through email support with full refund confirmation.
Standard vehicle rentals operate on a full-to-full fuel basis. Renters receive the car with a full tank and should return it full to avoid refueling surcharges. Electric models must be returned with at least 80% battery capacity.
Every booking includes standard third-party liability insurance and access to 24-hour nationwide emergency roadside care for mechanical issues, flat tire assistance, and towing.
If you have questions regarding terms, policies, or vehicle changes, please contact our support team at support@carrentalbook.com.